Help Desk

How to create a Help Desk ticket

  • Call the Help Desk 517.244.1215
    Email your request to
    • If you email in tickets please be sure to give us a description of the problem and troubleshooting you have tried.
    • If your email doesn't provide enough detail the Help Desk may call for more information before escalating the ticket.
  • Enter tickets via the self service portal
    • Your login is your Eaton RESA email address and password

Thanks in advance for helping limit in person contacts and for keeping us in the loop on the items that are important to you.